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Connecting your BigCommerce Store to Primaseller

Recommended Pre-reading: BigCommerce – Primaseller Channel Capabilities

Creating a BigCommerce Channel

After logging in to your Primaseller account, please do the following:

  1. Navigate to Channels from left-side main menu
  2. On the Channels page, click on ‘Add Channel’ and choose ‘BigCommerce’

In the create channel page for Bigcommerce, you will have to provide the following information:

  1. Name: Give a name to your BigCommerce channel. Preferably, the name ‘BigCommerce’ unless you have multiple BigCommerce accounts in which case you can number them accordingly
  2. Inventory Source: Choose the facility from which you want to push inventory on to your BigCommerce channel. Click on the drop down under ‘inventory source’ and choose any, or all facilities.
    • If you want to push the actual inventory at a certain facility that you have chosen for BigCommerce sales, click on ‘Actual Inventory’.
    • If you only want to push a certain number of items from that facility, click on ‘Fixed Inventory’. You will be asked to provide the exact inventory count you want pushed to BigCommerce.
  3. Order Fulfillment Configuration: Select the facility to which orders will be allocated for fulfillment. By clicking ‘Manually Allocate’ you will be able to allocate orders manually from any facility you wish
  4. Shipping Configuration: By clicking on ‘Add default shipping cost’, you can add a default shipping cost to all your SKUs. This can be changed later by editing the channel SKU.
  5. Advanced Configuration: If you choose not to have an inventory update or price update for your product at BigCommerce channel, you can choose either, or both, by clicking on the respective boxes.
  6. Invoice Configuration: You can set the date on invoices using this configuration. You will have three options to choose from:
  • Current Date: The invoice date will be the invoice creation date.
  • Date of sale: The invoice date will be the date on which the order was created.
  • Date of shipment creation: The invoice date will be the date on which the shipment for the order was created.

Connect the Channel

In the next step, you will need to enter your connection credentials. Please follow the following steps in sequence:

  1. Login to BigCommerce as an admin
  2. Navigate to Advanced Settings > API Accounts
  3. Click on Create API Account (V2/V3 API)
  4. Give a suitable Name (so that you can recognize that this is for your Primaseller integration)
  5. Under OAuth Scopes, please choose modify access for the following Resources
    • Customers
    • Orders
    • Order transactions
    • Products
  6. Click on Save
  7. Once this is done, an API Account would be created and a Credential text file will be downloaded. You can open this file using any Text Editor like Notepad.
  8. In the Primaseller Channel configuration page for BigCommerce, please enter the following information from your Credential file
    • Your BigCommerce Store Hash from the API PATH field as Store Hash
    • Use Client ID as Client ID
    • Use Access Token as Access Token
  9. Click on Connect

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